TripTools

Support

TripTools Support

Help for the offline-first travel utility for iPhone.

Support

About TripTools

TripTools is an offline-first travel utility app developed by Vorlon Holdings Inc. It brings airport, time-zone, currency, baggage, power and travel-reference tools together for use on the road. Its bundled reference information is designed to work offline and is not live data.

Contact support

Email TripTools support. You can contact us about:

  • technical problems
  • incorrect or outdated reference data
  • airline baggage information
  • airport information
  • currency information
  • feature requests or suggestions

To help diagnose a technical issue, include your TripTools version, iPhone and iOS version, what you were trying to do, and the steps that led to the problem.

App details

  • App: TripTools
  • Developer: Vorlon Holdings Inc.
  • Current platform: iPhone

Basic troubleshooting

  • Close and reopen TripTools, then restart your iPhone if the problem continues.
  • Install the latest available version of TripTools and iOS.
  • Review your home airport, home currency, preferred units and other local settings.
  • If you reinstall the app, be aware that locally stored settings and airport notes may be removed.

Airport, currency, baggage and travel-reference information can change. Verify important details with the relevant airline, airport, government or other official source before travelling.

Privacy

See the TripTools Privacy Policy for information about on-device data, support emails and external links.

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